Policies
- OWLSnet linking patron records policy [pdf]
- OWLSnet patron home agency policy
- OWLSnet resource sharing policy UPDATED
Procedures
- COVID-19 phone patron registration NEW [pdf]
- Clearing the Hold Shelf NEW [pdf]
- Collection agency procedure [pdf]
- General circulation procedures UPDATED[pdf]
- Holds processing [pdf]
- Lost and Claims returned [pdf]
- Payment [pdf]
- Managing bounced emails [pdf]
- (See also: Patron Not Getting Notices)
- Missing
- Patron registration procedures UPDATED [pdf]
- User Types UPDATED [pdf]
- Institution cards [pdf]
- Block Statuses UPDATED [pdf]
- Short Loan UPDATED [pdf]
- Sierra in the Wild [pdf]
- Teacher Card Procedure UPDATED | Application [pdf]
- Transit Slips [pdf]
- WALTCO Items Damaged [pdf] | Claim Form [pdf] | Example Claim Form [pdf] UPDATED
- Memory Project contributor guide [pdf] | Metadata guide [pdf] | Project profile form [pdf]