OWLSnet Notice Schedule

Notices to be mailed will be available for libraries after 6 AM every day at the notices website. Select your agency, then enter your library van code and library email password to view the available notices.

Hold pickup and cancel notices

  • Email notices generated 7 days a week. Print notices generated 5 days a week.
  • Email notices are generated 20 minutes after a hold is trapped and after a hold is cancelled. Print notices are generated the day after the item is trapped, or the hold is cancelled.
  • Emailed to all patrons with their notice preference set to email. All other notices sent to notices website for printing.
  • Print reports are not generated on the weekend and closed days.

Courtesy notices

  • Generated 7 days a week.
  • Generated 1 day before the due date.
  • Emailed to all patrons with their notice preference set to email. No print courtesy notices are generated.
  • Because of the short time frame, and the large quantity of notices, bounced courtesy notices will not be researched, or re-sent.

First overdue notices

  • Generated M-F on library open days.
  • As of 3/11/2013 all first overdue notices generated 3 days after due date.
  • Emailed to all patrons with an email address in their account. All other notices sent to notices website for printing.
  • Generated from the patron's preferred branch.
  • Not all libraries mail out first overdue notices.

Second overdue notices

  • Generated M-F on library open days.
  • As of 3/11/2013 all second overdue notices generated 6 days after due date.
  • Emailed to all patrons with their notice preference set to email. All other notices sent to notices website for printing.
  • Generated from the patron's preferred branch.
  • Not all libraries mail out second overdue notices.

Bills

  • Generated M-F on library open days.
  • As of 3/1/2013 all bills generated 28 days after due date.
  • Bills are never emailed, only available for printing from the notices page.
  • Generated from the owning agency.